A true life example: had a client who had been taken by these guys. She forgot to renew her domain but after expiration she went ahead and renewed and they allowed it. The Whois information showed she still owned the domain, in her own name, for another two years. I told her to transfer the domain to a more ethical service. DROA would not allow it, saying the domain was locked and ownership had actually moved to another person when the domain expired. She was crushed. I reminded her that she had paid DROA for the renewal and the domain was under her name, address and email. She called DROA and they said they’d “put in a request” but it might take weeks to take care of, and she still might not get the domain she still owned back, despite the fact that she still owned it. I told her to inform them that she would sue and magically the transfer immediately went through. Crazy how that works, isn’t it?

Here are the reasons I put this company on this page: 1. She lied to us about having paid before. That would be enough. 2. Their site doesn’t rank well in search engines, so chances are no one would find us on their site to begin with. 3. The “listing” they give you is the same information people can find for free in Google, and are more likely to find in Google. 4. The price is obscene to begin with. 5. She said we couldn’t see our listing because it had expired last month. Any company worth anything gets a renewal BEFORE expiration, so red lights were going off everywhere.

Avoid them, and 99% of the other “directory” phone solicitations you’ll get.

Problems:

1. The letters and calls don’t come from your dealer.
2. Your dealer probably doesn’t even have the option to extend anyway.
3. You’re about to get taken for some potentially serious cash for nothing.

So needless to say, toss these in the trash.  If you really think you need to extend your car warranty, talk directly to your dealer to see if that is even possible.  And never, ever give personal information over the phone to a number of unknown origin.

In reality they go to another site where you put in your username and password, or more, and BAM your identity is stolen or your accounts are compromised. If you ever get an email telling you there’s an issue with your account, go to the actual website by typing in the company’s url in your address bar. Don’t click the link in the email. If you get a notice saying to call your credit card fraud department and they give you a number, don’t call that number. Call your credit card company at the number on the back of your card or via a number on their official website and inquire.

If you get anything remotely close to either of those, take care not to get nailed by a scammer.