1.  I hated their control panel.  The panel was very slow to load a lot of the time and while its simplicity may appeal to some people, I wanted a lot more.

2.  When I canceled my account, they refused to give me a partial refund.  For this reason alone I wouldn’t recommend them, because most companies will refund the part of your fee that you didn’t end up using.  Lunarpages just keeps it, even if you only used the service for two months – they keep the other ten month’s worth.

Otherwise it was an okay service and some might have a good time with them.  I wouldn’t use them again for the control panel issue but if you are absolutely sure you’ll be with them for the entire term you sign up for, you might not have problems.

Though not as bad in the uptime department as Mosso, Siteground’s servers did have a very frequent habit of simply going to sleep.  The site would go down for hours, the secure server certificate wouldn’t work or email would go down for no reason.  Plus they were charging more than they needed to for add-on services.

After I moved my client away, Siteground still had the secure server certificate account.  When it came time to renew, the client paid for another year of the cert.  Siteground responded by applying the money to someone we’d never heard of and told us that since we didn’t have hosting, we couldn’t get support for any other add-ons, even if they were paid for.

Well that’s moronic so I raised a little hell and Siteground refunded the money, which I used to go directly through Geotrust.

I’m not sure they have any idea what they’re doing.  Certainly not recommended.

I went ahead and moved the company site to their Mosso account and the nightmare began.  I’ve been on free web hosts from 1999 that ran better.  There was frequent downtime, with the site going down on average once a week, sometimes for several hours or longer.  The Mosso status blog’s favorite words were:  “php degraded.”  Numerous phone calls only gave us the same excuse – that other websites were hogging resources and Mosso just had to wait for them to come along and then they’d try to handle them.

Every phone call also gave us another line:  that Mosso was implementing procedures to handle all sorts of traffic so php degradation didn’t happen again.  I later came across a person who’d been on Mosso and been told the same thing – two years earlier.  Through this of course we learned that we weren’t on anything close to even a semi-private server.

After another half day of lost sales I was given permission to move and I did so with gusto.

I’ve tried out a lot of hosts and No Monthly Fees at their early worst was better than Mosso.  I wouldn’t recommend them to anyone.